Resume

Ilana Olson 

(720) 302-3870 | olsonila@msu.edu | linkedin.com/in/ilana-olson-63b1a4355/ 

Education 

Michigan State University East Lansing, MI B.S. Advertising Management, Additional Major in Psychology Aug. 2023 – May 2027 

Technical Skills 

Skills: Communication (Expert), Collaboration (Expert), Leadership (Expert), Training (Experienced), Customer Service (Expert) 

Tools: Excel and Google Sheets (Proficient), Canva (Experienced) 

Experience 

Sales Associate May 2024 – Feb. 2025 Tillys Lone Tree, CO • Provided exceptional customer service by actively engaging with shoppers. 

• Executed visual merchandising strategies to create appealing displays, enhancing product visibility and driving sales. 

• Maintained accurate sales records and processed transactions efficiently, ensuring financial integrity and a smooth customer checkout experience. 

• Fostered a positive team environment by sharing knowledge and encouraging collaboration, enhancing team performance. 

Team Lead Jan. 2023 – Mar. 2024 Panera Bread Lone Tree, CO • Operated register, prepared beverages, maintained store cleanliness, and helped customers with food-related issues • Trained new hires on operational procedures, fostering a cohesive team environment and improving service quality. 

Leadership & Activities 

Level Coordinator, Michigan State Dance Club Jan. 2025 – Present Michigan State University East Lansing, MI Member, Michigan State Advertising Association Jan. 2025 – Present Michigan State University East Lansing, MI